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Over the years of making art, designing products and selling them in my gallery/shop, at fairs and the website, I've received many comments about my designs, the service I provide and all sorts of other things (including suggestions about products I should make and other not so welcome ideas!).  Snowden Flood is a person, while also being a small independent business run by an woman with some trusty helpers - all keen to provide excellent service. I'd be lying if I said we've never made any errors, of course we have.  But we try really hard to make sure that ordering from this site is a good experience.  On the occasions things go belly up, we promise to work hard to resolve things as fast and efficiently as possible.  I do hope you will recommend us and if you can't, why not come and tell me why!  I very much welcome your feedback when you order from me.  I honestly think my customers are the nicest customers you could ever hope to meet, see for yourself.  Here is just a small selection of testimonials:

"I wanted to let you know that I received the Teapot set and the apron you included with it (so nice you didn't have to do that!). I love all of it and appreciate you going above and beyond with the personal note and gift. Thanks so much!" - Courtney USA

"I visited your shop in December with some USA visitors and we all loved the shop, the beautiful goods you had displayed but especially the warm welcome we received. Its unusual to have beautifully designed and handmade things being sold alongside handpicked vintage items and we bought a few of each . The vintage hand drill I purchased was happily received by a DIYER at Xmas and the vintage Guiness eggcup has joined a collection of similar vintage. To have the designer and maker of other things we and our visitors bought in situ was an added bonus . Our visitors particularly enjoyed meeting you and recounted their visit to friends back home" Jo, UK

"Just wanted to say a huge thank you for my candle which arrived safely this morning! My brother, its intended recipient, is going to love it although it's so gorgeous I'm tempted to keep it for myself ... Thanks again - I'll definitely be shopping with you again in the very near future!" - Helen, UK
"I bought a lovely teapot and two cups + saucers for my friends who moved to Zurich a couple of years a go, as a reminder for them of their London life and to be sure of being able to have a decent cup of tea! They love them and use them all the time" Caroline, UK

"Now this is what I call personal service at a top level!!" - Sarah, UK  

"My daughter in law and I unpacked the plates yesterday and we are absolutely thrilled with them" - Anne, UK

"I’m just emailing you to offer sincere thanks for the uber speedy delivery of the Battersea dinner plate, I was absolutely thrilled when It arrived less than 24hours after I placed my order. At the time the page said that it would not be delivered before Christmas, but as I liked the plate so much I decided to order and keep it for a house warming gift." - Geraldine, UK

 "I must say I am a great fan of the 'diving lady' and already own the smaller version" - Jenny, UK

"We were given your coasters last Christmas and just love them! I want to give them to another American friend who adores the UK. We also received tea towels, an apron & the Kew candle! It was a good christmas!" - Ellie, USA

“Thank you for everything you have done for Chatsworth” - Chatsworth House Estates

“I am really happy with my plates. Thank you for your friendly fast service!” - Germar, from Germany

"Once again your service and plate are first class and I really appreciated the handwritten message on the delivery note." - Geri, UK

"Your items are well designed and beautiful" - Angela, USA

“Again thank you for the first class service that you have provided” - Matt, UK

“Thank you so much for the FAST response!” - Jon, UK

“The cushion is wonderful, thank you very much!” - Ryann, USA

"The plate arrived Friday & its gorgeous." - Jacqui, UK

“Thank you so much for the express delivery, my friends have a lovely memento of London to take back to Sydney with them” - Robert, UK

"My mom also remarked to me how easy and delightful you all were to work with in ordering the dishes and how quickly they came (just a week after ordering, here they were halfway around the world!). Many thanks and happy holidays!  May your business continue its success and allow you to keep creating such beautiful designs for years to come!" - Sue, USA