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Over the years of designing products and selling them in our shop, at fairs and the website,  we've received many comments about our designs, the service we provide and all sorts of other things (including suggestions about products we should make!).  We are a small independent business run by an obsessive designer with a few trusty helpers and we are truly passionate about providing excellent service. We'd be lying if we said we've never made any errors, of course we have.  But we try really hard to make ordering from us a good experience and on the rare occasions things go belly up, we work hard to resolve things as fast and efficiently as we can.  We do hope you will recommend us.  We very much welcome your feedback when you order from us.  We think our customers are the nicest customers you could ever hope to meet, see for yourself.  Here is just a small selection of testimonials about us from our customers:
"Now this is what I call personal service at a top level!!" - Sarah, UK


"My daughter in law and I unpacked the plates yesterday and we are absolutely thrilled with them" - Anne, UK


"I really like your 'Noted for fair play and civility' stuff - it makes me smile." - Janet, UK


"I’m just emailing you to offer sincere thanks for the uber speedy delivery of the Battersea dinner plate, I was absolutely thrilled when It arrived less than 24hours after I placed my order. At the time the page said that it would not be delivered before Christmas, but as I liked the plate so much I decided to order and keep it for a house warming gift." - Geraldine, UK


"I must say I am a great fan of the 'diving lady' and already own the smaller version" - Jenny, UK


"We were given your coasters last Christmas and just love them! I want to give them to another American friend who adores the UK. We also received tea towels, an apron & the Kew candle! It was a good christmas!" - Ellie, USA


“Thank you for everything you have done for Chatsworth” - Chatsworth House Estates


“I am really happy with my plates. Thank you for your friendly fast service!” - Germar, from Germany


"Once again your service and plate are first class and I really appreciated the handwritten message on the delivery note." - Geri, UK


Your items are well designed and beautiful - Angela, USA

“Again thank you for the first class service that you have provided” - Matt, UK


“Thank you so much for the FAST response!” - Jon, UK


“The cushion is wonderful, thank you very much!” - Ryann, USA


"The plate arrived Friday & its gorgeous." - Jacqui, UK


“Thank you so much for the express delivery, my friends have a lovely memento of London to take back to Sydney with them” - Robert, UK

"My mom also remarked to me how easy and delightful you all were to work with in ordering the dishes and how quickly they came (just a week after ordering, here they were halfway around the world!). Many thanks and happy holidays!  May your business continue its success and allow you to keep creating such beautiful designs for years to come!" - Sue, USA